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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the read.enago.com website and governs data collection and usage. By using the read.enago.com website, you consent to the data practices described in this statement.

Collection of your Personal Information

Information you directly and voluntarily provide to us

For the Service to function, we need to collect from you and process certain data and/or information about your person or your scientific involvement (“Personal Information”).

  • Registration. If you choose to create a Member account on our Service, you will be required, during the registration process, to provide certain information, such as your name, email address, and a password. By default, your real name will always be visible to Users of the Service, whether they are registered or not, but your password will always be kept secret.
  • Related information. We may present biographical, publication, and other information to you that may relate to you or your work, and enable you to voluntarily incorporate it into your profile on the Service and associate it with your Personal Information.
  • Sensitive information. We do not collect sensitive information such as information about your race, political views, religious views, or health conditions.

How we directly collect Personal Information

There are a number of ways in which we collect Personal Information from or about you. These may include, without limitation:

  • At the time of registration. When you register for the Service you will be required to provide Personal Information sufficient to establish a Enago Read account.
  • At the time of the creation of your profile. After registering for the Service and creating an account, you may want to provide us with supplementary Personal Information in order to create a detailed profile. You may be invited to associate certain information we present to you with your account, such as articles, institutional affiliation, and biographical information.
  • Communications from you. When you email or write to us, you may provide us with your name, contact details, and other Personal Information as part of your message. Customer Support. You may provide us with Personal Information when you telephone or email us to request technical assistance with the Service or information that you would like to receive about our services.
  • Email/Direct mail campaigns. We may contact you from time to time to share information about new services, promotions, or special offers.
  • Other uses. Our Service is a dynamic, innovative environment, which means we are always seeking to improve the services we offer you. We may introduce material new features, which may result in the collection of new information and in different ways; if we do so, we will inform you by updating this Privacy Policy.

Information we automatically collect

We and service providers acting on our behalf store log files and use tracking technologies such as cookies, tracking pixels, to collect information relating to you and your use of the Service.

“Cookies” are small files that enable us to store and collect specific information related to you and your use of the Service on your computer or other end devices. They help us to analyze the number of people who use the Service, usage frequency, User behavior, advertising effectiveness, to increase security and tailor our Service to your needs and preferences.

After you have logged in to your account on the Service, we use so-called “session cookies” to identify you during the course of your session. Upon the termination of your session, the session cookie is automatically deleted.

We also use “persistent cookies” to record information about repeat Users of the Service. Persistent cookies are designed to help us continually improve the products and services we offer you. Persistent cookies do not contain Personal Information such as your name, IP address, etc.

You can edit the settings of your browser to prevent cookies from being stored, to limit the storage of cookies to certain websites, or such that your browser informs you every time a cookie is sent. You can also delete cookies from your computer’s hard drive at any time. However, please note that if cookies are deactivated you will not be able to take advantage of some of read.enago.com’s features.

Use of Google services

Crimson AI reserves the right to use certain Google services, operated by Google, Inc., California, USA (“Google”). Google services may include Google Analytics, a web analytics service. Any information generated by the cookies about your use of the Service (including your IP address) will be transmitted to and stored by Google on servers in the United States of America. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for us, and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law. More information about Google’s data privacy and security can be found here. Please see Google’s page on ‘How Google uses data when you use our partners' sites or apps’, and Google’s terms and policies for further information.

With respect to Google Analytics, the following additional safeguards apply: we have activated IP anonymization so that your IP address will be shortened by Google within the European Economic Area before the data is forwarded and stored in the USA; only in exceptional cases are IP addresses sent to a Google server in the USA and shortened there. Google will not combine your IP address collected via Google Analytics with other data that Google holds.

To opt-out from Google Analytics, please click here.

Use of your Personal Information

The Personal Information that you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile (for example, your picture or your name may reveal your gender).

We use the Personal Information described above to:

  • Enable you to benefit from the Service. We process your Personal Information in order to provide the Service in a way that is tailored to your interests. This allows us to administer your account with read.enago.com and customize the services read.enago.com provides to you through the Service. For example, we will process your Personal Information to provide dynamic web pages that are individually adapted to you.
  • Conduct research. We conduct research and development for the improvement of our Service and the User experience.
  • Communicate with you. We may use your Personal Information to communicate with you about read.enago.com and products or services by email, or other means. If you wish to stop receiving promotional communications from us, you can follow the unsubscribe instructions at the bottom of each email we send, contact us here.
  • Ensure the security of your Personal Information We process your Personal Information in order to avoid its accidental or unlawful destruction, as well as its loss, alteration, or unauthorized disclosure.
  • Generate statistics. We use your Personal Information to generate statistics that pertain to reading behavior or achievements. We also generate statistics for internal purposes in order to constantly improve the Service and its features.

You can object at any time to processing of your Personal Information for statistical purposes by contacting us here.

If we are involved in a sale of read.enago.com, we will use our best efforts to ensure the continued confidentiality of any personal information and give our affected users notice before personal information becomes subject to a different privacy policy.

Otherwise, we will not share your personal information with outside companies, organizations or individuals, unless we have your express consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

Sharing of Personal Information with third parties

We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

We will disclose your personal information, without notice, only in the good faith belief that such action is necessary:

  • As required by law or to comply with legal process or enforceable governmental request.
  • To enforce our Terms of Service.
  • To detect, prevent, or otherwise address illegal conduct, fraud, security or technical issues.
  • To protect against harm to the rights, property or safety of our users, us or the public.

If we are involved in a sale of read.enago.com, we will use our best efforts to ensure the continued confidentiality of any personal information and give our affected users notice before personal information becomes subject to a different privacy policy.

Otherwise, we will not share your personal information with outside companies, organizations or individuals, unless we have your express consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

Closing your account and retention of Personal Information

If you have created an account through the Service, we will close your account upon your request. We may also close or disable inactive accounts or accounts that are used in violation of our Terms of Service or any applicable law. We will retain Personal Information from closed or inactive accounts to the extent and as long as it is necessary and relevant for our operations and/or to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or take other actions otherwise permitted by law.

In general, Personal Information from closed or inactive accounts will be deleted or anonymized one year after the account is closed or deactivated unless we have reasonable grounds to believe that the Personal Information should be retained for one of the purposes identified above.

Your Access to Your Personal Information

We always aim to provide you with access to your own personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we act on your request.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Use of Cookies

The read.enago.com website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page or multimedia server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and are designed to only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page or feature. For example, if you personalize read.enago.com pages or register with the read.enago.com site or our services, a cookie helps read.enago.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the read.enago.com website, the information you previously provided can be retrieved, so you can easily use the read.enago.com features that you customized.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the read.enago.com website you visit.

Security of your Personal Information

We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

read.enago.com may occasionally update this Statement of Privacy to reflect company and customer feedback. We will not reduce your rights under this Statement of Privacy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to periodically review this Statement.

Contact Information

read.enago.com is a service of Crimson AI Pvt. Ltd. India. We welcome your comments regarding this Statement of Privacy. If you believe that read.enago.com has not adhered to this Statement, please email sales@read.enago.com

Effective Date: April 10th, 2023.